Diploma in Office Management @ CMI - The Communications and Management Institute, Office Diploma, Management Diploma, Office Management Diploma


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Diploma in Office Management


Content

		Course Aims & Objectives
		Core Subjects (5)
	1.	Business Law
	2.	Human Resource Management
	3.	Management Theory & Practice
	4.	Purchasing Management
	5.	Sales & Sales Management





		Course Overview

About the Course

Whether you work in the private or public sector

the role of Office Manager has become

increasingly important. Office Managers are

involved in, and responsible for a wide range of

activities. Their responsibilities include

determining policy, setting targets and budgets,

employing and controlling staff and ensuring that

the highest level of service is provided to

customers and other departments within the

organisation.

This programme provides the essential

management knowledge required by those who

will ultimately assume positions as Office

Managers. The course is accredited by the Institute of Commercial Management and is

internationally recognised in over 80 countries.

Course Aims & Objectives

This programme is designed for those who will seek positions or currently work as

Office Managers.. This comprehensive programme provides you with the knowledge

necessary for the effective management and administration of staff and resources. The

programme is particularly suitable for office staff, who seek a recognised Office

Management qualification for career advancement.

Diploma in Office Management - Core Subjects

There are 5 key modules to cover:

Business Law
Human Resource Management
Management Theory & Practice
Purchasing Management
Sales & Sales Management

Course Overview
Business Law (Republic of Ireland)
Law of tort, Law of contract, Commercial Law, EU Law, Employment Law, Grievances, discipline and dismissal issues, Discrimination, Law of Persons, Health & Safety

Management Theory & Practice
Management theory, Classical, Social, Scientific, Human Resource, Management in Practice, Functional Management

HR Management
HR Management & Resourcing, HR Planning, Job Design, Recruitment & Selection, Strategies for recruitment, Recruitment and the internet, Selection Skills, Recruiting within the Law, Psychometrics, Learning & Development, Education & training, Management development, Employment contracts, Bargaining, Remunerations & Reward, Public Sector, Case Studies of HR Mgmt in USA, Europe & Japan

Purchasing Management
Purchasing strategy, procedures, negotiation, bargaining, IT, specifying and quality of Suppliers, Inventory levels, Stock Management, Different approaches to supply, Control Prices & Costs. Accounting methods, Research and evaluation

Sales & Sales Management
Key Account Management, Relationship Selling, Relationship Marketing, Direct Marketing, Internet & IT Applications in Selling & Sales Management, Recruitment & Selection, Interview & Job Descriptions, Motivation & Training, Leadership, Organisation & Compensation

Course Duration & Cost
The Diploma in Office Management is a 20 week programme and takes place one evening per week in Dublin city centre. The course costs 1,650euro plus exam fees.

Scheduled Dates 2008
Thursday 9 October 2008, 18:30-21:30, 20WKS. (Summer Break Aug-Sept 08).


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