Negotiation Skills (Communications Training) @ CMI - The Communications and Management Institute


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Communications Training

3. Negotiating Skills


Content

		Course Aims & Objectives
		Course Overview
	1.	Defining the negotiating process
	2.	Preparing to negotiate
	3.	Assessing the opposition
	4.	Understanding body language
		and mood
	5.	Using an agenda
	6.	Making a proposal
	7.	Responding to a proposal,
		Handling ploys
	8.	Closing the deal
		....more

About the Course

The course is designed to deliver all you need to

know about negotiating effectively, whether as a

manager, buyer or sales person. The

programme provides intensive training in

negotiation techniques that will enable you to

successfully progress through the stages of the

negotiation process through to closing the deal.

Emphasis is on developing your ability to learn

first-class negotiation skills.

Negotiating Skills - Course Overview

Defining the negotiating process

Understanding the rules of negotiation

Negotiation Styles- different types in organisations

Preparing to negotiate – identifying objectives/time/data/logic

Assessing the opposition – their strengths, weaknesses, objectives and tactics

Understanding body language and mood- Self Observation

Selecting a successful negotiating strategy- tactics

Using an agenda – focus on aims and objectives

Making a proposal – Timing, phrasing, do’s and don'ts

Responding to a proposal, Handling ploys

How to maintain positive relationships

How to manage conflict

Handling negotiation breakdown- Methods of breaking deadlocks

Develop a negotiating personality that helps you arrive at a win-win situation

Closing the deal

Assessing your ability – maintaining skills

Methodology
Negotiation training requires a practical learning approach, with plenty of opportunity to practice the skills involved. A series of instructional sessions will explain and demonstrate effective methods. By the end of the course you will have practised the core skills and strategies of the art of negotation and will have the ability to put them in to practice.

Course duration
1 day

Course Fee
690 Euro, which includes course material.

Scheduled Dates 2007/2008
Aug, Sept, Oct, Nov, Dec 07.
Jan, March, April 08.


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