Supervisory Management (Management Training) @ CMI - The Communications and Management Institute

Diplomas

Management Training

3. Supervisory Management


Content

		Course Aims & Objectives
		Course Overview
	1.	Analysing Authority Styles
	2.	Communications Skills and issues
	3.	Resolving conflicts in the team
	4.	Plan and deliver an effective
		counselling interview
	5.	Identify the future needs of
		your team
	6.	Motivating individuals and teams
	7.	Strengthening key relationships
		....more

About the Course

This is a “front line management” course and so

is relevant for existing managers, supervisors or

team leaders who lack formal training, those

who have recently been promoted or those

taking on new responsibilities.

It focuses on getting the best out of the team

and is relevant therefore for any individual who

wishes to improve their people management

skills. It is relevant for team leaders from the

public and private sector.

Course Aims & Objectives

The aim of the course is to examine the characteristic of team leadership and to

explore how teams can be motivated to focus on key priorities. The course explores

key performance indicators and agreed targets and the importance of staff motivation

to achieve set goals.

Any issues you may have around delegation will be explored so that you will become

more confident and assertive delegating tasks to your team/staff.

This is a comprehensive Supervisory Management course that can be adapted to suit

the needs of the group or individual attending the programme.

Supervisory Management - Course Overview

Analysing Authority Styles
Communications Skills and issues in Supervisory Management
Resolving conflicts in the team
Plan and deliver an effective counselling interview to support your team through difficult times
Identify the future needs of your team – use performance management, career development and succession planning to help meet them
Motivating individuals and teams. Exploration of Motivational concepts
Accept the inevitability of change and adopt a systematic approach to forecasting likely sources of change, allowing you to support your team through the consequences
Strengthening key relationships
Flexible but assertive use of authority
Integrate learning into day to day activities
Prepare a personal development planning meeting to agree key result areas, Key Performance Indicators and targets for each team member
Apply the most appropriate decision making approach and understand the influencing skills required to persuade others
Separate causes from symptoms and effects - use brainstorming techniques to identify both short and long term solutions to current and potential problems

Methodology
After a process of group discussions, problem analysis, case studies, role-play, each participant receives a course certificate.

Duration and Cost
The Supervisory Management two day training programme costs 1180Euro (one to one) or 850 euro (public course with a group).

Scheduled Dates 2007/2008
Aug, Sept, Oct, Nov, Dec 07.
Jan, March, April 08.


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