Retail Management Diploma

  • Course overview

    Retail courses

    5 star reviews 'I really enjoyed this Retail Management Diploma course and I picked up new ways to manage staff and operate the store for maximum profit.  The teacher has over 30 years retail management experience. Definitely worth doing. ' Michael Ashmore - Read More Reviews

    This Diploma in Retail Management course is the only industry focused retail qualification in Ireland which provides career advancement and progression opportunities. This retail course is a comprehensive part time evening programme delivered over 3 months and will cover every aspect of managing a successful retail operation.

    Unlike other retail diploma courses which are purely academic, this course offers you real results with transferable skills and knowledge which you can add to your role. 

    The aim of this Retail Management Diploma course, is to introduce you to proven retail strategies and tactics. Key areas include: Motivating a team to increase sales, manage stock levels, analyse sales figures, use IT to record sales figures and analyse data, employee management, cost management, store atmosphere, visual merchandising, retail buying, transportation and distribution, location and store design.

    Retail managers are responsible for the daily running of stores or departments and their aim is to maximise profits and minimise costs, while getting Customers to visit again and again. Retail managers must ensure promotions are run accurately and that staff are working towards daily and weekly targets. Depending on the size of the store, and company structure, retail managers may also be required to deal with:

    • Customer Service
    • Store Promotion
    • Finance
    • Human resources
    • Information technology
    • Logistics
    • Marketing
    • Store design

    This Retail course offers you the latest retail management knowledge which reflects current industry trends and challenges. You will learn from industry experts and retail consultants who have worked with Dunnes Stores, Superquinn, SuperValu and several other retail brands. 

    Past graduates now enjoy successful roles as  Retail managers, Head of Retail operations, Warehousing manager, Retail Merchandisers, Store Design, Retail Administrator and Retail Marketing Managers.

    Award body: CMI
    1 Major Project

    Award: Diploma in Retail Management
    Award Body: CMI

    Progression to Ordinary level degree.

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    Related course - Management Certificate

    Want to Apply Now? Click here 

    Call us Now on 014927070 to discuss course options

  • Modules

    1. The nature of retail operations and management;
    2. The role of the retail buyer;
    3. Chains of distribution and physical distribution;
    4. Stock and order systems;
    5. Location strategy;
    6. Merchandising and point of sale strategies;
    7. Maintaining optimum stock levels;
    8. Shrinkage;
    9. I.T. and retail operations;
    10. International operations;
    11. Operations from independents to major chains;
    12. The different aspects of Retail Operations Management
  • Fees

    Live Online Classes
    Learn more about Online classes
    Live Online Classes Learning:  Now - €880.00
    Includes all tuition, registration, assessment and online notes.

    Classroom course is € 950.00 
    Includes all tuition, registration, assessment and online notes.

    How do I book

    Online Booking: Simply complete the online booking form .

    Pay a minimum deposit of €300 to secure a place 

    The balance of fees is due before programme commencement .and can be paid by clicking here

    Your place on the course is confirmed within 2-3 days of receipt of online booking/payment.

    Online Bookings and payments are subject to CMI Terms & Conditions.

    Sponsorship: Students must still pay a deposit of 300 euro to secure their place irrespective of whether they are being sponsored by an employer or other body. 

    Once payment is received in full for the course by the sponsor, the student will receive a 300euro deposit refund.


Course timetable

  • Online Learning

    • Start: Tuesday 8th February 2022
    • End: April 2022
    • Assigments: 1 Major Project
    • Duration: 10 Weeks Live Online Classes
    • Level: Industry Award
    • Places: Available



Keith has an MBA from the University of Stirling (Scotland), specific to Retailing & Wholesaling. He also has a QQI Level 6 training qualification and has lectured with Dublin Institute of Technology (Business School) in the past, along with guest lectures at Dublin City University (DCU),University of Stirling, Royal College of Surgeons in Ireland (RCSI), University of Pamplona (Spain) and Florida State University (US).Keith has over 30 years’ experience in Retail, having started in Furniture & Electrical, then moving on to a lengthy and successful career with Superquinn, where he not only was a store manager of a number of flagship stores, but also led a number of key projects including new store formats, the tusa banking operation and Superquinn4food, Ireland’s first internet grocery shopping service. Keith lectures on the Retail Management course with CMI.

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Graham Moore