Overview of Refund Policy

(As per out Terms and Conditions)

Within 14 days of booking: Learners have the right to cancel the Contract entered into at time of booking, if the Learner gives written notice of cancellation within the fourteen calendar day period beginning on the day following the day on which the Contract is entered. If a Learner exercises their right to cancel during this fourteen day period, they shall receive a full refund of all amounts already paid by the Learner less the cost of any services already performed by CMI before the end of the fourteen day period. Specifically, where the Learner has received any books or other materials as part of the Services, the Learner must return and bear the cost of returning the books and materials to CMI.

After 14 days of booking cancellation/refund rights are as follows:

Prior to course: If you are outside the 14 day cooling off period from contract start date (which is day after date of booking), the deposit and fees paid are non refundable prior to course start date. A credit will remain in that learners account to be offset against any other CMI course for up to one year from the original date of booking. 

First 7 days of course: If you are outside the 14 day cooling off period from contract start date (which is day after date of booking), the full fees are non-refundable. This applies to learners who give written notice of their withdrawal  from the course within the first 7 calendar days of course commencement. A credit will remain in that learners account to be offset against any other CMI course for up to one year from the original date of booking. 

After 7 days of course: If you are outside the 14 day cooling off period from contract start date (which is day after date of booking), learners who leave the course after the first 7 calendar days of the course commencement are entitled to no credit being applied to their account.

Need help?

Contact us at 014927070 or accounts@cmi-ireland.com for questions related to refunds .