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Meet the CMI Team

Mr John O'Toole, Managing Director

Founder and Managing director of CMI since 2004, previously worked in third level institutions and international training organisations. Is educated to Honours Degree in Philosophy from NUI and a Masters Degree in Public Relations with TU Dublin. Has completed numerous further and higher programmes in Education Management and Training, E-learning and Moodle and UDL. Is a member of Aontas and actively participates in the National forum for Teaching and Learning events.

Mr Thomas Mallon, Academic Director

Focused on quality assurance and enhancement having previously held positions with Royal College of Surgeons of Ireland, Griffith College Dublin, City & Guilds (quality and excellence manager) , and National college of Ireland (school manager). Thomas is currently Academic Director with CMI since November 2019, with responsibility for Academic Management and Quality Assurance Enhancement, project lead for new programme validations, governance and academic risk management. He manages and monitors CIPD, IWFM and QQI programmes.

Ms Sandra Duff, Registrations & Accounts Executive

Has worked as Accounts executive with CMI since 2006. Sandra is responsible for managing accounts, new learner registrations and exam bookings.

Mr Graham Moore, Admissions Officer

Holds a Hons Degree in Business Management, and is primarily responsible for new learner admissions and learner support.

Caroline McKenna-Cooper, External Chair of Academic Board - FE

Director of Adult Education within CDETB and Masters Graduate from NUIM. Has worked as an External Authenticator since 1998 with FETAC and now QQI across a range of Further and Higher Education providers both public and private across Ireland. She devised modules for the first FETAC level 6 pilot programme in Ireland in Ballyfermot College of Further Education. Focused and aware of quality assurance, Caroline brings valuable insight to CMI and is driven by a passion to facilitate Staff Development, Educational Leadership and fair transparent assessment processes to Learners. She chairs the further education Academic Board at CMI. .

Mr Shane Downer, External QA adviser

Shane Downer is a vastly experienced change specialist and educator. Passionate about learning, he has designed and lead training projects across Europe, in the finance, health and education sectors. Working with a leading Public Education body he was instrumental in the design and development of initiatives such as SkillVEC and SUSI, Ireland’s National Student Grants Authority. As an educator, he provides external quality assurance support to a number of education providers. Shane holds an MBA from Trinity College Dublin. He provides consultancy service and external advice to CMI.

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